Frequently Asked Questions.

Placing an order on DMarket.Pk is quick and simple! Whether you’re buying one item or multiple, follow these easy steps to complete your purchase:

• For a Single Product: Find your desired product, click the green “Buy Now” button, fill out the checkout form with your details, and click “Place Order” to confirm. Your order is set!
• For Multiple Products: Browse and select your products, click the blue “Add to Cart” button for each item, and they’ll be added to your cart. When ready, go to the checkout page, fill in the form, and click “Place Order” to finalize.

That’s it! Start shopping now and enjoy a seamless experience with DMarket.Pk!

Shop with confidence at DMarket.Pk! Your safety is our priority. All our bank accounts are registered with the Federal Board of Revenue (FBR), ensuring secure transactions. For added peace of mind, we invite you to verify our credibility through customer reviews on our social media platforms, Trustpilot, and Google.

Trademark No.: 756301| Company Registration No.: 7601206-4

DMarket.Pk is Pakistan’s premier online tech store, delivering high-quality products with over 15 years of industry expertise. We specialize in a vast range of tech solutions, including repair tools, mobile parts, laptop components, tablet and smartwatch parts, used phones, gaming phones, laptops, batteries, and more. Our customer-first approach ensures a seamless, reliable, and enjoyable shopping experience. Trust DMarket.Pk for unmatched quality and service in tech retail.

Discover your tech essentials today at DMarket.Pk – your trusted partner in innovation!

DMarket.Pk manages a store at Al-Najeebi Electronics Market, Saddar, near Star City Mall, Karachi, and a warehouse in Bahria Town, Karachi, for our back-end operations. We don’t allow walk-in customers, as these locations focus on inventory and order processing. For self-collection, please call ahead to confirm product availability, and visit only after agent approval. Shop online at DMarket.Pk for the easiest and best experience!

Our dedicated customer care team at DMarket.Pk is here to assist you Monday through Saturday, from 12:00 PM to 8:00 PM. For the fastest response, reach out via WhatsApp at +92-345-3106009 or +92-331-9011911, where multiple agents ensure replies typically within 1-2 hours during working hours. Prefer email? Contact us at [email protected] or through our Contact Us page, and expect a response within 24 hours. Messages sent outside business hours will be answered the next business day. Connect with us on WhatsApp for quick, reliable support!

At DMarket.Pk, we provide a range of trusted Pakistan-based payment options to ensure a seamless and secure shopping experience. You can pay via Meezan Bank, Allied Bank, EasyPaisa, NayaPay, SadaPay, Jazz Cash, or Cash on Delivery. All transactions are processed through verified accounts for your peace of mind. For more details, visit our Payments page. Choose your preferred method and shop with confidence!

Hey there! At DMarket.Pk, we ask for a small advance payment to avoid fake orders, which can cause delivery hiccups and losses when parcels are refused. This helps us keep things running smoothly and get your order to you faster. Don’t worry—our payments are super secure with verified accounts, and our awesome Google and Trustpilot reviews back that up. Want details? Check our Payments page. Shop with total confidence at DMarket.Pk!

Absolutely! All payments on DMarket.Pk are processed through verified accounts and secure gateways, ensuring your financial details are protected. We use trusted Pakistan-based payment methods like Meezan Bank, EasyPaisa, and Jazz Cash, backed by our stellar Google and Trustpilot reviews for added trust.

Once your payment is complete, you’ll receive a confirmation from our team via WhatsApp or email. Our agents will also update you on your order status. If you don’t hear from us within a few hours, reach out on WhatsApp at +92-331-9011911 to confirm.

Not at all! We’re upfront about all costs. The price you see at checkout, plus any applicable delivery fees, is what you pay—no sneaky charges. For full details on payment methods, check our Payments page.

Our streamlined system makes ordering a breeze! At checkout, you can choose partial advance payment (with Cash on Delivery) or 100% advance payment (with free delivery). Once you select your payment option, our agent will share order details via WhatsApp. After your payment is cleared, we’ll confirm your order with details sent on WhatsApp. Your order is then shipped within 12-24 hours, and we’ll notify you via WhatsApp or email with shipping updates.

We totally get wanting to check your order first, but our courier services don’t allow open-parcel delivery due to their policies. If a parcel is opened and rejected, they won’t take responsibility for any issues like product swaps during transit. Our solution? Accept only 100% sealed parcels and record an uninterrupted video while opening and testing the product. If there’s any issue, submit a claim using our Warranty Claim Form. We’ve got your back!

Of course! If you cancel your order while it’s still in the processing stage and hasn’t left our warehouse, we’ll refund your full amount, no stress. Refunds may take 2-4 days to process. Once the order is shipped and with the courier, refunds aren’t possible since it’s out of our control.

We prioritize our customers’ satisfaction! Our fragile products are packed in premium hard boxes that can withstand up to 100kg, ensuring safe delivery. In the rare case of damage, accept only 100% sealed parcels and record an uninterrupted video while opening and inspecting the product. If there’s an issue, submit a claim via our Warranty Claim Form. We’ll sort it out quickly!